Your personal data is the most important asset entrusted to Baji11. This Privacy Policy clearly explains what information is collected, why it is collected, and how it is kept secure.
We use internationally recognized security technologies. See below for the key pillars of our data protection approach.
All your data is protected with the highest level of SSL encryption. Information is transmitted with bank-grade security.
Baji11 never sells your personal information to third parties. Your data is used solely to improve our services.
Baji11 only collects information that is strictly necessary to provide our services. We do not ask for anything beyond what is needed.
You can view, correct, or request deletion of your stored data at any time.
Your data is stored in internationally recognized, secure data centers where unauthorized access is entirely prevented.
You can opt out of promotional messages at any time. Respecting your preferences is our policy.
Please Note: By creating an account or using the platform, you agree to this Privacy Policy. The policy may be updated periodically, so we recommend checking it from time to time.
Baji11 (hereinafter "we" or "the Platform") is an online gaming platform operating in Bangladesh and international markets. Your trust and privacy are our highest priority. This Privacy Policy clearly explains what information we collect, how we use it, and what rights you have.
Baji11's Privacy Policy is built in line with international data protection standards. We believe transparency is the foundation of trust — so this document contains no hidden terms. Everything is written in plain, straightforward language so you can understand it with ease.
This Privacy Policy applies to the Baji11 website, mobile app, and all related services. By using any of our services, you are considered to have accepted all terms of this policy.
Baji11 collects three types of information — details you provide directly during registration, data collected automatically while you use the platform, and information submitted for KYC verification. See the full breakdown below:
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, Nationality | Account verification & KYC |
| Contact Information | Mobile Number, Email Address | OTP, notifications, support |
| Financial information | Mobile Banking/Nagad Number, Bank Account | Deposits & Withdrawals |
| Identity Documents | NID, passport copy | KYC Verification |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Usage History | Game Log, Bet History, Login Time | Service Improvement & Auditing |
Important: Baji11 never stores your full bank card number or PIN. Payment information is used only to process transactions and is kept encrypted at all times.
Baji11 uses your information only for specific, legitimate purposes. We never use your data for anything not described in this policy.
Opt-out options: If you no longer wish to receive promotional emails or SMS messages, click the unsubscribe link at the bottom of any message or contact our support team. Please note that essential account-related communications cannot be turned off.
Baji11 never sells your data. However, in certain limited circumstances, some information may be shared with trusted third parties — always under strict confidentiality agreements.
All third parties are required to comply with Baji11's privacy standards. No third party may use your information for their own marketing or any other purpose.
The Baji11 website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.
You can block or delete cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work as intended.
Cookie controls: A cookie consent banner is displayed on your first visit. From there, you can accept or reject non-essential cookies.
Baji11 does not retain your data longer than necessary. That said, certain information must be kept for a defined period to meet legal, financial, and regulatory obligations.
| Type of Data | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Financial transaction records | 7 Years (Legal Obligation) |
| KYC documents | 5 years after account closure |
| Customer support records | 3 Years |
| Marketing Information | Deleted immediately upon opt-out |
| Log & Session Data | 90 Days |
As a Baji11 member, you have full control over your own data. Below are your key rights and how to exercise them:
You may request to know what information we hold about you. We typically respond within 30 days.
If any of your information is incorrect, you can request a correction. This can be done easily through our support team.
You may request deletion of your account and data unless a legal obligation requires us to retain it.
You may object to your data being used for marketing or profiling purposes.
You may request an export of your data in a readable format (CSV/JSON).
You may withdraw your consent at any time — this will not affect the validity of any processing carried out prior to withdrawal.
How to exercise your rights: To exercise any of your rights, email us at [email protected] or reach out via live chat. We are required to respond within 30 days.
Baji11 is an adults-only gaming platform. We do not serve anyone under 18 and do not knowingly collect data from minors.
Age is verified at registration and confirmed through ID documents during the KYC process. If we are notified that a minor's data has been collected by mistake, that account will be immediately closed and the data permanently deleted.
If you believe your child is using Baji11, please contact us immediately at [email protected].
Baji11 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following channels:
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page periodically.
Recommendation: Please read this Privacy Policy once every 3 months. Keeping you informed of any changes is both our responsibility and your right.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated Privacy Team. We take every concern seriously.
For more information, visit our FAQ Page View or Terms and Conditions Read.
Here are answers to the most frequently asked questions about our Privacy Policy.